ServiceOntario offices now accepting walk-in visits in Dresden and Chatham

The Municipality of Chatham-Kent is removing the “appointment only” model at ServiceOntario offices in Dresden and Chatham for provincial services, effective Monday, October 17.

“Throughout the pandemic, ServiceOntario in Chatham and Dresden has moved to the appointment-only model as clients have experienced long wait times, due to high demand for services,” officials said. municipalities in a press release.

“Even though we have started to emerge from the peak of the pandemic, we are still seeing fluctuations in the number of customers visiting our offices from other regions. We have been able to make operational changes that we believe will provide solutions to these surges in activity. »

In addition to accepting walk-ins, city officials say they will continue to offer walk-ins for the convenience of patrons.

“You can make an appointment by calling 311 (locally) or 519-360-1998 or emailing [email protected],” city officials added.

“ServiceOntario customers are encouraged to visit the ServiceOntario website for up-to-date office hours. Please note that appointments are still not required for municipal services offered at the Dresden ServiceOntario office.

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